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Integrations · agents · automation · apps

Connect your systems. Put AI agents to work.

Connect scattered information, automate repeatable work, and build the apps your team needs. A fleet of agents handles the routine work across your tools, and you approve anything sensitive.

Your agent fleet Your existing tools You, approving sensitive actions

How systems connect

Your people, agents and tools, working as one team.

Four useful patterns for small and medium businesses. Each one connects tools you already pay for, gives the routine steps to an agent, and stops at a person wherever an action is sensitive.

Planning & tracking

Request → Linear plan

Customer requests, support emails and internal asks become scoped Linear tasks with an owner, priority and due date, so nothing lives only in someone's inbox. Status changes flow back to the requester automatically.

  1. Outlook or formA request arrives from email, chat or a web form
  2. Triage agentScoped, de-duplicated and sized into a Linear task
  3. Team leadConfirms owner and priority in Linear triage
  4. LinearTracked to done, with status updates and overdue alerts

Sales follow-up

Enquiry → CRM follow-up

Every web, email or phone enquiry is captured in the CRM with its source, given a first reply draft, and routed to the right person before it goes cold.

  1. Website or phoneA new enquiry arrives
  2. Intake agentValidated, enriched and scored for fit and urgency
  3. Zoho CRMLead created or updated with source and service interest
  4. Sales ownerAlerted with a reply draft ready to approve

Finance admin

Work → invoice prep

Completed work in Linear or Jira is matched to the client and rate, and invoice lines are prepared in Xero or QuickBooks for the owner to review before anything is sent.

  1. Linear or JiraCompleted work is read
  2. Billing agentMatched to client, rate and period
  3. OwnerReviews and approves the draft
  4. Xero or QuickBooksInvoice created and ready to send
Watch the Linear to Xero demo

Customer requests

Inbox → triage queue

A shared inbox is sorted into urgent, routine and noise. Overdue replies are flagged, and the owner starts the day with one short action list instead of a hundred threads.

  1. OutlookInbox and calendar items are read
  2. Inbox agentUrgent and overdue items surfaced, replies drafted
  3. OwnerDaily action list reviewed
  4. Outlook & LinearApproved replies sent, follow-ups tracked

What we build

Connect the information. Move the work forward.

Integrations, AI agents, automation and web apps can work together or stand alone. Start with the business problem; we help choose the right approach.

  1. API integrations

    Bring your systems together.

    Connect the data and actions your workflow needs across tools such as Linear and Microsoft 365, alongside your CRM, accounting and internal systems, so information is entered once and flows everywhere it is needed.

    • REST & GraphQL APIs
    • Webhooks
    • Exports & databases
    • Linear & Jira
    Explore integrations
  2. AI agents

    Prepare work for a decision.

    Triage requests, gather context, draft replies and coordinate repeatable steps. Each agent has its own identity and scoped access, and sensitive actions have agreed approval gates.

    • Triage
    • Context gathering
    • Draft replies
    • Approval gates
    Explore AI Agent Setup
  3. Automation

    Stop re-keying the same work.

    Move repeatable steps between tools on a trigger or a schedule: notifications, record updates, reports and handoffs. Steps that send, change records or touch money wait for a person.

    • Triggers & schedules
    • Record updates
    • Reports
    • Linear status & alerts
    See workflow patterns
  4. Custom web apps

    Give your team a useful workspace.

    Build dashboards, portals and workflow tools around the way your business operates, with integrations and AI where they add value.

    • Dashboards
    • Portals
    • Internal tools
    • Review queues
    Explore Custom Web Apps

Not sure which fits? Agentic Consulting maps the process, chooses a focused scope and defines success, access and operating responsibilities before committing to a build. Explore Agentic Consulting

Workflows we build

Workflows we can build for your business

Each one starts with a trigger your team already has, does the connected work, and lands an output someone can act on.

Workflow 01 · Sales

Website enquiry → follow-up record

A website form validates each enquiry, keeps its source and service interest, and creates a lead record in your CRM with an alert to the right person.

  1. TriggerWebsite enquiry sent
  2. WorkValidated, source and interest kept
  3. OutputCRM lead and team alert
Go to the enquiry form

Workflow 02 · Delivery

Delivery request → reviewed change

A Linear task is planned, picked up by an agent, built and tested, and returned as a reviewable change with evidence and a status update on the task.

  1. TriggerLinear task assigned
  2. WorkBuild, tests, browser evidence
  3. OutputChange ready for human review

Workflow 03 · Owner time

Inbox context → daily briefing

Scoped Microsoft 365 mailbox and calendar reads surface what needs attention. The owner gets one briefing and a review queue; cleanup actions wait for approval.

  1. TriggerMail & calendar, every morning
  2. WorkUrgent and overdue items surfaced
  3. OutputBriefing and review queue

Workflow 04 · Calls

Phone enquiry → team alert & CRM lead

An inbound call alerts the team straight away and opens a follow-up lead in the CRM, so a missed call becomes a tracked next step instead of a voicemail.

  1. TriggerInbound call
  2. WorkTeam alerted with caller context
  3. OutputFollow-up lead in the CRM

Explore more workflow patterns

How engagement works

Start with one useful change.

You do not need a complete specification or a preferred platform to start.

  1. Discover

    Find the work worth automating

    Tell us how work moves through your business today. We help you spot the manual processes, re-keying and repetitive handoffs that quietly take up your team's week, and pick the one worth fixing first.

  2. Scope

    Agree the workflow and boundaries

    We confirm an accessible API, webhook, export, database, or approved integration path, plus the permissions, licences and data access it needs. Scope, cost, success measures and approvers are agreed before the build.

  3. Your workflow, your control

    A working system your team can own and run

    • An end-to-end map of the process, from the first trigger to the finished outcome
    • A working prototype built around the systems you already use
    • Approvals and visibility at every step that sends, changes records or touches money
    • Documented handover, so your team can run, change and maintain it

    The workflow, code and operating decisions stay with your business, with a clear handover.

  4. Build & hand over

    Test a focused release

    Build and validate with representative inputs, then document how to operate it. Further workflows and ongoing support can be scoped once the first release is useful.

Request a workflow review

Zero-trust architecture

Scoped access. Clear approvals.

We design access and approval rules around the workflow. Identity, permissions, isolation and auditability are part of the implementation plan.

Identity
Each agent gets its own identity. Agents are set up to authenticate as themselves rather than through a shared admin account, so their activity is attributable and access can be revoked in one place.
Least privilege
Minimum access, nothing more. Each agent gets scoped permissions to only the data and actions its workflow needs. Read where possible, write only where required.
Network boundaries
Controlled paths. Where each agent runs and which systems it can reach are planned for your environment, rather than opening broad tunnels into your business.
Logging & approvals
Logged and gated. Action logging, approval points and recovery steps are agreed for each workflow. Sensitive steps, such as sending to customers, changing records or touching money, are set to wait for a person to approve them.
agent-scope · lead-follow-up
agent
lead-follow-up
identity
own service account · revocable
can read
CRM recordsenquiry inbox
can draft
reply emailsCRM notes
needs approval
send to customerchange a recordtouch money
no access
admin settingsbulk export
network
scoped paths only
logging
drafts, approvals and actions
Sample written scope. Each agent's scope is agreed with you for your workflow.
Service page

Tell us what you want to build

Use the contact form and Nebulas will recommend the right path.

Start the conversation

The form is intentionally practical: enough context to score the opportunity and reply with the right next step.

Open lead form

Buyer questions

Straight answers before the first call

What SME owners usually ask us first.

Have a question that is not here? Ask it in the enquiry form; a few sentences are enough. Ask in the enquiry

What kind of business is Nebulas right for?

Small and medium businesses with repeatable work across email, CRM, project tracking, finance, reporting, or customer follow-up, and an owner or operator who wants it handled without hiring more admin staff.

How fast can something useful go live?

A contained first agent workflow or focused web app is often useful within weeks. We scope the smallest valuable release first, confirm timing after scoping and expand from there.

How do you keep AI agents secure?

Zero-trust principles from the start: each agent gets its own identity and least-privilege access scoped to its workflow. Network paths, approval points, action logging and recovery steps are agreed for your environment. Security is part of the architecture, not a setting.

Will an agent do things without my approval?

Only what you agree it can. Agents draft, monitor and prepare work automatically. Which actions wait in an approval queue, such as external sends, record changes and anything touching money, is agreed for each workflow.

What tools can be connected?

We assess tools with accessible APIs or approved integration paths. Permissions, licences, data access and technical feasibility determine the scope. Established patterns include Microsoft 365, Outlook, Jira, Confluence, Zoho CRM, HubSpot, Xero, QuickBooks, Google Workspace, Slack and Teams, with many more possible. We work with your stack wherever there is an accessible API or approved integration path.

Who owns what you build?

Scope, handover, source access, ownership and licensing are agreed in the engagement before work starts. Handover typically includes documentation, deployment notes and practical operating notes for what is delivered.

Private intake

What would you like to connect or improve?

A few sentences are enough to start. Request a workflow review and we will reply by email with a practical next step. No booking is made by submitting this form.

What happens next:
  1. Nebulas reviews your context.
  2. We check fit and urgency.
  3. We reply by email with the most practical next step.

We use your details to review and reply to this enquiry, and keep a record of it. Privacy details

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